QA Support Engineer


Posted Date: Jun 14 2017 3:28PM
MinExp: 3 Years
MaxExp: 3 Years
Location: Bangalore

Key Skills : QA_Support,

Job Description:

Qualification of desired candidate:
- This person could be a BCA/engineer with maintenance profile/QA profile.
- Relevant experience of support engineer would be a plus.
- He should have good understanding of RDBMS. Candidate must be comfortable in writing complex SQL queries.
- Should be comfortable on linux platform.
- Should be able to write scripts on linux/unix platform.
- Should be comfortable creating excel sheets to generate reports.
- Should have Good communication skills.
- Understanding of Java and debugging skills would be a plus.

Responsibility:
- This person would be responsible for attending to queries/concerns raised by warehouses, third party logistics and vendors.
- Based on the problem statement he should be able to prioritise the issue.
- For recurring issues he can provide solutions after manager approval.
- For new issues he should do RCA and escalate the same to Tech team with all the findings.
- This person would also keep track on critical metrics of WMS components and notify if any
issues/observation.

This person would work closely with Dev manager. He would ensure on-time level 2 support and production stability.

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